Privacy Policy for Windy City Air Care

Last Updated: [11/27/2025]

Windy City Air Care (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website windycityaircare.com, contact us, or use our services, including air duct cleaning, dryer vent cleaning, chimney sweep and repair, and other related services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information when you interact with our website or services.

1.1 Personal Information

This includes information you voluntarily provide, such as:

• Name

• Email address

• Phone number

• Address or service location

• Booking details

• Messages or inquiries sent via forms

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of visit

• Cookies and tracking data

This information helps us improve user experience and website performance.

2. How We Use Your Information

We use collected information to:

• Provide and manage our services

• Respond to your inquiries

• Schedule appointments

• Send confirmations and service updates

• Improve website functionality

• Analyze website traffic

• Prevent fraudulent activity

• Comply with legal obligations

We never sell your personal information to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies, pixels, and analytical tools to:

• Enhance user experience

• Track website performance

• Improve marketing efforts

You may disable cookies through your browser settings, but certain features may not function properly.

4. Sharing Your Information

We may share information only when necessary:

• Service Providers: Third parties assisting with scheduling, billing, or website hosting

• Legal Compliance: If required by law, subpoena, or government request

• Business Protection: To protect our rights, prevent fraud, or ensure safety

We DO NOT share personal information for marketing without your consent.

5. Data Security

We implement safeguards to protect your information from:

• Unauthorized access

• Disclosure

• Alteration

• Destruction

However, no online transmission is 100% secure. You use our website at your own risk.

6. Data Retention

We keep your information only as long as necessary for:

• Providing services

• Business operations

• Legal obligations

When no longer needed, data is securely deleted.

7. Your Privacy Rights

Depending on your location, you may have rights such as:

• Access to your data

• Requesting corrections

• Requesting deletion

• Opt-out of marketing communications

You can request these rights anytime via info@windycityaircare.com.

8. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for the content or privacy practices of those websites.
We encourage you to read their privacy policies.

9. Children’s Privacy

Our services are not directed to children under 13.
We do not knowingly collect information from children.
If you believe a child provided us with personal data, contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with a new “Last Updated” date.

Continued use of our website means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Windy City Air Care
Email: info@windycityaircare.com
Website: https://windycityaircare.com/